Frequently Asked Questions

Everything about purity, ordering, shipping, storage and wholesale — answered clearly.

Choosing Natural Masala

What is the best masala brand in India?

The best masala brand depends on purity, sourcing and processing — not packaging alone. Choose FSSAI-certified brands with single-ingredient powders, no artificial colours, direct farm sourcing and fresh okhli grinding on order. The Okhli Spices follows these standards. Read our full guide →

What is the best natural masala for cooking?

Pure haldi, lal mirch, dhaniya and garam masala — all natural, no preservatives — cover everyday Indian cooking from dal to biryani. Okhli-ground masala preserves the essential oils that give real flavour and aroma.

How do I choose pure masala powder?

Check for single-ingredient labels, FSSAI certification, fresh aroma and natural colour. Avoid unnaturally bright red or yellow powders. Prefer brands that source from farms and grind fresh on order rather than storing bulk powder for months.

Purity & Quality

Are The Okhli Spices 100% pure?

Yes. No artificial colours, preservatives or fillers. Every batch is lab tested for purity before packing.

Do your spices contain artificial colours?

Never. Vibrant colour comes purely from premium natural ingredients and traditional okhli grinding.

Are you FSSAI certified?

Yes. The Okhli Spices is FSSAI certified. We follow strict food safety and hygiene standards.

What ingredients are in your spices?

Single-ingredient powders (haldi, lal mirch, dhaniya) contain only that spice. Garam masala is a blend of whole spices — no additives.

Storage & Shelf Life

How should I store spice powders?

Store in an airtight container away from sunlight and moisture. Keep in a cool, dry place.

What is the shelf life?

Unopened: up to 12 months. After opening: best within 6 months for peak aroma and flavour.

Why does freshness matter?

Spices lose essential oils over time. We grind fresh on order so you receive maximum aroma and taste.

Shipping & Delivery

Do you deliver across India?

Yes. Pan-India delivery with secure packaging. Timelines and charges depend on location — message us on WhatsApp for a quote.

How long does delivery take?

Typically 3–7 business days after dispatch. Handling time is 1–3 days as spices are ground fresh on order.

How do I track my order?

Message us on WhatsApp at +91 86041 59748 with your order details for tracking updates.

Returns & Refunds

What is your returns policy?

Contact us within 7 days of delivery for damaged or incorrect orders with photos. We will replace or refund where applicable.

Can I return opened spice packs?

Due to food safety regulations, opened packs cannot be returned unless defective or incorrect.

Bulk, Restaurant & Wholesale

Do you supply spices in bulk?

Yes. Retailers, restaurants and distributors — connect on WhatsApp for wholesale pricing and heavy discounts.

Restaurant supply enquiries?

We supply restaurants across India with consistent quality and bulk pricing. Contact us for restaurant supply.

How to become a distributor?

We welcome distributor partnerships pan-India. Apply here or WhatsApp us for details.

Still Have Questions? Contact Us